Your data, handled with care and designed for transparency.

Introduction

This Privacy Policy describes how Meraki Foils (“we”, “our”, “us”) collects and processes information when you visit our website, submit enquiry or RFQ forms, communicate with us by email or phone, or otherwise interact with our business.

By using our website or sharing information with us, you agree to the terms of this Privacy Policy. If you do not agree, please avoid using our website and contact us for any clarifications you may need.

1. Information we collect

We primarily collect information that you choose to provide to us, along with limited technical data.

1.1 Information you provide directly

• Contact details such as your name, company, email address and phone number.
• Project and specification details that you share in enquiry, contact or RFQ forms (for example, application, microns, temper, coatings, widths and volumes).
• Business communication records when you email us, call us, or meet our team and we capture notes in our internal systems.

1.2 Information collected automatically

When you visit our website, certain technical information may be collected automatically, typically through server logs and basic analytics tools:

• IP address, browser type, device type and operating system.
• Pages visited, time spent on pages and referring website.
• Approximate location based on IP (city/country level, where available).

This information is generally used in aggregate form to understand website performance and improve your experience.

2. How we use information

We use the information we collect for legitimate business purposes, including to:

• Respond to your enquiries, RFQs and requests for technical or commercial information.
• Prepare proposals, quotes and commercial documents for potential or ongoing projects.
• Plan, manage and deliver our products and services to you and your organisation.
• Maintain business records, including contracts, communication and transaction history.
• Improve our website, communication and customer experience.
• Comply with legal, regulatory and compliance obligations where applicable.

3. Cookies & tracking technologies

Our website may use cookies and similar technologies to support basic functionality and to understand how visitors use the site.

• Essential cookies – required for core website features such as navigation, security and basic form handling.
• Analytics cookies – used in aggregated form to analyse website traffic, performance and usage patterns.

Depending on your browser settings, you may be able to block or delete cookies. However, some parts of the site may not function correctly without essential cookies.

4. Sharing of information

We do not sell your personal data. We may share information in limited circumstances:

• Service providers who support our operations (for example, hosting providers, email infrastructure, basic analytics tools) and who are bound by appropriate confidentiality obligations.
• Professional advisors such as auditors, legal or financial consultants, where reasonably necessary for our business operations and compliance.
• Legal or regulatory requirements where we are obligated to disclose information to comply with applicable laws, regulations or valid legal processes.

In the event of a business reorganisation, merger or acquisition, information may be transferred as part of that transaction, subject to appropriate safeguards.

5. Data security & retention

We use reasonable technical and organisational measures to help protect information from unauthorised access, loss, misuse or alteration.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to:

• Respond to your enquiries and support ongoing projects.
• Maintain business records and comply with legal or regulatory requirements.
• Resolve disputes and enforce contractual agreements.

6. Your choices & rights

Depending on applicable data protection laws in your region, you may have rights such as to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal and contractual obligations.
• Object to or restrict certain types of processing, where applicable.
• Withdraw consent where processing is based on consent (for example, certain communications).

To exercise these rights or ask any questions, please contact us using the details in the Contact us section below.

7. International considerations

Meraki Foils operates from India and may work with customers and partners in different regions. If you access our website from outside India, please be aware that your information may be transferred to and processed in countries that may have different data protection rules than your country.

We will take appropriate steps to ensure that any such transfers comply with applicable data protection laws.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational needs. When we do, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle information.

9. Contact us

If you have any questions about this Privacy Policy, or if you would like to exercise your data-related rights, please contact us:

• Email: info@merakifoils.com
• Phone: +91 79034 90845
• Postal: Solan, Himachal Pradesh, India

For sensitive questions, we recommend emailing us first so we can route your request appropriately and respond with next steps.